Catch the Wave 2013

Catch the Wave 2013--Navigating the River of Success is a two-day conference in Charleston, West Virginia dedicated to helping women-owned businesses in Ohio, West Virginia, and Kentucky. Join your fellow business owners and ORV~WBC Corporate Sponsors for networking, business building seminars, and corporated round tables all designed to help your bussiness grow.  Jump start your business Spring 2013!

Where: Embassy Suites Hotel & Conference Center - Downtown Charleston, West Virginia
When:  April 22-23, 2013
Info:    Marjorie Solomon at 513-487-6537  ot msolomon@orvwbc.org

Uptown Residents Get Job Training

This article orginally appeared Friday, March 1, 2013, in the Cincinnati Enquirer and online at their website.  Follow the link below to read the entire story. 

Written by the Enquirer's Mark Curnutte

AVONDALE — The Uptown Consortium knows how to do brick-and-mortar development.

Marking its 10th anniversary, the nonprofit community development corporation is largely responsible for $400 million in improvements and new construction – such as the Hampton Inn Hotel and garage in Corryville and the Cincinnati Herald Building and Burnet Avenue parking garage in Avondale – in Cincinnati’s five Uptown communities...
To read the entire article and see a short video follow the link below.
http://news.cincinnati.com/article/20130301/NEWS01/303010058/Uptown-residents-get-job-training

Concert to Benefit Urban League's Suit Yourself Gentlemen's Closet

The Urban League Guild of Greater Cincinnati will be collaborating with the Cincinnati Alumni Chapter of Kentucky State University to host the award winning Kentucky State University Concert Choir on Friday March 1st at Tryed Stone New Beginnings Church at 7 p.m.. The choir truly has something for everyone, musically speaking, because of the wide variety of musical genres they cover so well.

This is a fundraising event where proceeds go to scholarships for Kentucky State University students. Ticket prices are only $10. The Guild will receive 50% of every ticket that we sell which will benefit the Urban League’s Suit Yourself Gentlemen’s Closet. Tickets will be available at the Guild Meeting on 2/12/13. Please contact Tywauna Hardy at Tywauna.hardy@yahoo.com for more information.  

Uptown SOAR Off to a Great Start

The Urban League of Greater Cincinnati is beginning the second week of the Uptown SOAR Program.  The program has exceeded all goals regarding recruitment and enrollment, and is on pace to exceed the goal for program completion.

Uptown SOAR recruited 53 Uptown residents and enrolled a class of 25 on Monday, February 11, 2013. As of the start of Week 2, there are still 24 individuals participating. in the program. During the first week students discussed conflict resolution, thought processes for success, a stand and deliver public speaking exercise, and a module on decision making. Students were also provided with a legal clinic offered by Ohio Justice and Policy Center, and received professional business attire provided by Dress 4 Success and the Urban League’s Suit Yourself Clothing Closet. Attached are a few pictures of the class from this morning. This class will graduate on February 28^th at 12 noon at the Urban League and we would love for you to attend. Below are pictures from Week 1.

Customer Contact Center Promotes Four!!!

Total Outsourced Systems (TOS)  and the Urban League of Greater Cincinnati (ULGC) are pleased and excited to announce the promotion of four team members at the ULGC's Customer Contact Center (CCC). Employees receiving promotions include:

Kijia Lovette:  Promoted to Team Manager.  Her new role will be to manage the team and work closely with CCC Senior Account Manager Debra Millage to continue her growth by learning how and when to communicate with Kroger and increase her management knowledge and skills.  This will help prepare her for a Supervisor position in the future.

Terrill Coleman:  Promoted to Queue Specialist.  Terrill will be responsible for the Special Request and Shipping Notification queue.  He will also be responsible for providing feedback to agents when he finds opportunities for improvement in the cases he handles.  This will help prepare him for a Team Lead position in the future.

Kathryn Chapel:  Promoting to Queue Specialist.  Kathryn will be responsible for the In Progress queue and other queues as needed and will also provide feedback to the agents.  This will help prepare her for a Team Lead position in the future.

Denisha Shemwell:  Promoted to Queue Specialist.  Denisha will be responsible for the Kroger email box where shipping notifications are sent.  She will place those notifications in the case and call the store and the customer with updates.  Denisha will also help in the other queues as needed.  This will help prepare her for a Team Lead position in the future.

The CCC currently employes 16 indivuduals from the Avondale community. All the employees of TOS  at the CCC are working on a contract with The Kroger Company.  The ULGC and TOS plan on expanding the number of employees working at the CCC to over 100 jobs in the next 18 months.